Privacy Policy

Effective Date: 5 March 2026
Last Updated: 5 March 2026

intheblues (“we”, “us”, “our”) operates https://intheblues.com.au (the “Website”).

We respect your privacy and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What personal information we collect

We collect only the personal information you provide to us, such as:

name
postal address
phone number
email address

We do not collect sensitive information.

How we collect it

We collect this information directly from you when you place an order, contact us, or fill out a form on the Website.

How we use and disclose it

We use your personal information to:

process and fulfil your orders
contact you about your order or enquiry
provide and improve our services

We may disclose your information to:

service providers who help us run the Website (e.g. payment processors, shipping companies)
Google (for analytics – see below)
authorities if required by law

We do not sell your personal information.

Cookies and Google Analytics

We use cookies and similar technologies for basic site functionality and to understand how visitors use our Website. This includes Google Analytics, which collects anonymous data like IP address, browser type, pages visited, and time spent on the site to help us improve the Website.

Google Analytics may transfer data to servers in the United States. Google is bound by its own privacy commitments. You can opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout

You can manage or disable cookies via your browser settings.

Overseas disclosure

Some service providers (including Google) are located overseas. We take reasonable steps to ensure they protect your information in line with Australian privacy laws.

Security

We take reasonable steps to protect your personal information from misuse, loss or unauthorised access.

Access and correction

You can request access to or correction of your personal information by contacting us. We will respond within a reasonable time.

Complaints

If you have a privacy concern, contact us first. If not resolved, you can contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992

Changes to this policy

We may update this policy. Changes will be posted here with the updated date.

Contact us

Email: reply to your order for any questions or suggestions.

Thank you for shopping with us.